Terms of Service


1. General
  • By accessing or placing an order on this site, you agree to be bound by these Terms of Service. Please read them carefully.

2. Orders & Payment
  • All orders are processed in US dollars.
  • Payment must be completed at checkout.
  • Fray NYC reserves the right to cancel orders due to stock unavailability or errors in product information

3. Shipping & Returns
  • Orders are shipped from Queens, New York.
  • We are not responsible for delayed, lost, or damaged packages once they are in the care of the shipping carrier.
  • Returns or exchanges are accepted within 14 days of delivery for unworn, unused items in original condition. Please email info@fray-nyc.com to initiate a return or exchange.
  • Sale items are final sale and not eligible for return or exchange.

4. Intellectual Property
  • All content, images, and designs on this site are the property of Fray NYC and may not be used without permission.

5. Liability Disclaimer
  • Fray NYC shall not be liable for any indirect, incidental, or consequential damages arising from the use of this site or purchases.

6. Governing Law
  • These Terms are governed by the laws of the State of New York, USA.